FAQ

FAQ

Frequently Asked Questions

How do I get started?

It’s as easy as giving us a call! The first thing we will do is visit your home to discuss your individual cleaning needs, and to give you a free estimate.

Do I have to sign a contract?

No. There are no contracts to sign. We are happy to earn your business each time we clean and do not intend to lock you into anything long term, requiring commitment.

What if I own a pet?

Pets are not a problem. We do need to be notified if you own pets, and we like to know their names. If you have any special requests regarding your pets, or there are any special circumstances we should be aware of, please let us know!

What about holidays?

If your scheduled cleaning falls on a holiday, we will contact you in advance to reschedule. Our office observes the following holidays: New Year’s Day, Labor Day, Thanksgiving and Christmas.

Why choose Virtue Cleaning?

We know that you’re an individual with circumstances that are entirely unique to you. We help you identify what your needs are, and then we provide you with services that have been specially tailored just for you.

How often should I have my home cleaned?

Virtue offers regular housecleaning on a weekly, bi-weekly and monthly basis. In addition, we are available for special one-time cleans. 

Do I need to be home when the cleaner comes?

You do not need to be home. Many of our customers provide us with a key to their home and, when necessary, alarm codes. We keep your keys and access information extremely secure.

Should I tip my cleaner?

Tips for our cleaners are neither expected nor required. Our cleaners want to know that their work met or exceeded your expectations. However, if you do wish to leave a tip, please place it on the kitchen counter.

How do I know I can trust the people you send to my home?

Trust is a vital component of our business. We pride ourselves on having earned the trust of hundreds and hundreds of customers throughout the many years of our company’s success.

Will I always have the same house cleaner?

We want you to enjoy the kind of continuity in your service that allows you to never think twice about it. We make every effort to send the same cleaner to your home for each visit.

Volusia County's Premier Cleaning Agency

We provide one of the best cleaning services for home, office, construction sites, and more! We can take on any job at any time.